Sunday, April 17, 2011

IT Helpdesk

Office laptops are one of God's peculiar creatures. They give up on you when you least expect them to.

A couple of weeks ago, I was back home in Calcutta. I was using my wireless USB stick to connect to my official mail server. I had used it to check a few mails on Saturday and so was relatively relaxed on Monday morning when I tried to login again, living in the false belief that the IT gods were still smiling on me. Little did I know, they were just getting started.

For some reason, the laptop wouldn't recognize the USB modem no matter how many times I put it back in the slot. After doing this a couple of times, I realized the problem: my admin rights had been removed and hence, also, the rights to the modem.

"Damn," I said, and called up the IT helpdesk number at my Mumbai office.

IT: Good morning, IT helpdesk. How may I help you?

S: Yeah, hi. Listen, my laptop isn't recognizing the USB modem, because my admin rights have been revoked. Can you do something?

IT: Hmm.. right sir. What is your desk no.?

S: ~mentions desk number~

~Furious typing sound~

IT: No problem sir. I have taken down that complaint. I'll have somebody sent to your desk in 20 minutes or so.

S: Arre?!!! I just told you, I'm in Calcutta, not in Mumbai leave alone at my desk.

IT: Oh !!

Here, there comes in a very, very long pause. I can almost hear the guy's mind slowly moving into first gear.

IT: Oh, ok sir. Just give me a minute.

~some scrambling and hollering in the background~

IT (new guy): Yes sir. How may I help you?

S: ~sighs~ ~repeats problem~

IT: Sir, no problem sir. Why don't you bring the laptop here to the IT room and we'll resolve the problem.

S: God have mercy!!

IT: Sir ???!!! Sorry, I couldn't hear you.

Needless to say, I couldn't get my modem's functionality back till a week later when I joined office. Such are the mysterious ways of the IT helpdesk.

Tuesday, April 12, 2011

Credit belongs to the doer

Hat tip to the Sporting Edge for the following quote by Theodore Roosevelt:

It is not the critic who counts, not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly; who errs and comes short again and again; because there is not effort without error and shortcomings; but who does actually strive to do the deed; who knows the great enthusiasm, the great devotion, who spends himself in a worthy cause, who at the best knows in the end the triumph of high achievement and who at the worst, if he fails, at least he fails while daring greatly. So that his place shall never be with those cold and timid souls who know neither victory nor defeat.

The Sixth Verse of Lao-tzu

The Sixth Verse of Lao-tzu

The spirit that never dies
is called the mysterious feminine.
Although she becomes the whole universe,
her immaculate purity is never lost.
Although she assumes countless forms,
her true identity remains intact.

The gateway to the mysterious female
is called the root of creation.

Listen to her voice,
hear it echo through creation.
Without fail, she reveals her presence.
Without fail, she brings us to our own perfection.
Although it is invisible, it endures;
it will never end.

Saturday, April 02, 2011

Be wary of the Lankans

Got this as a BBM forward via Kushan and it is by far the best forward regarding the World Cup that I have read, including from the ones that I received before the India vs. Pakistan match.

Here goes:

India waalon, zara sambhaal ke rehna...

Tumhari Munni badnaam hai, aur Sheela jawaan hai

Aur yeh Lanka waale saale Raavan ki aulaad hai.